Frequently Asked Questions

We serve nine counties across Eastern North Carolina: Nash, Wayne, Wilson, Edgecombe, Halifax, Johnston, Greene, Lenoir, and Pitt counties. Our offices are in Rocky Mount and Goldsboro.

Yes. We carry general liability insurance, workers' compensation, and commercial auto insurance on every job. We're happy to provide a certificate of insurance upon request. Learn what "fully insured" actually means →

Ask for a certificate of insurance (COI) before any work starts - we provide one on every job. A real COI comes directly from the insurance carrier and lists you as the certificate holder. If a company can't produce one on request, they're not covered. We carry all three policies (liability, workers' comp, commercial auto) and can have a certificate in your hands the same day you ask.

That's exactly what our general liability insurance covers. If our crew damages your fence, roof, driveway, or landscaping during the job, our insurance pays for the repair. We document every job with photos before and after. In over 200 completed jobs, we've never had an unresolved property damage claim - but if something happens, you're fully protected.

Yes. Our stump grinding comes with a 12-month regrind guarantee - if a stump we ground regrows within a year, we come back and regrind it at no charge. For tree removal and land clearing, we guarantee full cleanup and debris removal. We don't leave until the job site is clean.

Every estimate is free with zero obligation. We'll visit your property, assess the work needed, and provide an honest quote - most customers hear back within 2-4 hours. Request yours here or call (252) 506-0099.

We provide 24/7 emergency tree service. For active emergencies like trees on structures or blocking roads, we typically respond within 1-2 hours. Call (252) 506-0099 any time, day or night.

Yes, full cleanup is included with every tree removal. We chip brush on-site and haul away all logs and debris using our grapple truck.

Yes. We specialize in technical removals near structures. Depending on the situation, we use climbing and rigging techniques or bring in a crane for the safest possible removal. See our tree removal service for details.

Most residential tree removals range from $500 to $9,000+ depending on tree size, species, location, and complexity. Check our pricing page for detailed ranges, or request a free estimate.

Forestry mulching uses a specialized machine (our Takeuchi TL12R2 with an FAE mulcher head) to grind standing brush, small trees, and stumps into mulch in a single pass. No hauling needed - the mulch stays on-site as ground cover.

Stump grinding is available as an add-on to any tree removal. Many customers add it at the time of removal for convenience. We grind stumps 6-8 inches below grade.

We accept cash, checks, and major credit cards. Payment is due upon completion of work unless other arrangements have been made in advance. We also offer monthly financing through Wisetack on jobs between $500 and $25,000.

In most of Eastern NC, permits are not required for tree removal on private property. However, some municipalities have tree ordinances. We'll let you know if your specific situation requires any permits.

We recommend scheduling 1-2 weeks in advance for non-emergency work during our busy season (spring and summer). During slower months, we can often schedule within a few days. Request an estimate and we'll get you on the schedule.